This Privacy Policy explains how Distilled Gems ("Distilled Gems," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit distilledgems.com (the "Site"), read our blog, subscribe to our email newsletter, or buy our digital products.Distilled Gems is operated as a sole proprietorship based in Vancouver, British Columbia, Canada.Please read this policy carefully. By using the Site or giving us your information, you agree to the practices described here. If you do not agree, please do not use the Site.We only advertise to and market in Canada, the United States, Australia, and New Zealand. The Site is not directed at people in the European Union, the United Kingdom, or other regions, and we do not target those markets.
Distilled Gems is the party responsible for your personal information (in some laws this is called the "data controller" or "organization").For any privacy question or request, contact us at:
Email: distilledgems “at” gmail.com
Mail: Distilled Gems, Vancouver, British Columbia, Canada
We try to answer privacy requests within 30 days.
We collect only what we need to run the newsletter, the blog, and our digital product sales. This includes:
Information you give us:
Your email address when you subscribe to the newsletter.
Your name, if you choose to give it.
Your email address, billing details, and purchase history when you buy a digital product.
Any message you send us by email or through a form.
Information we collect automatically when you visit the Site:
Your IP address and rough location (such as country or city).
Your device type, browser, and operating system.
The pages you view, links you click, and how long you stay.
The website or ad that sent you to us.
Cookie and tracking data (see Section 6).
Information we get from our email and ad partners:
Whether you opened an email or clicked a link.
Whether you came to us from a Meta (Facebook or Instagram) ad.
Basic ad-performance data from advertising platforms.
Payment information: When you buy a digital product, payment is handled by our platform partner Beehiiv and its payment processor, Stripe. We do not collect or store your full credit card number. We may receive limited details such as your name, email, the product bought, the amount, and the last four digits of your card.We do not knowingly collect sensitive personal information (such as health records, government ID numbers, or financial account numbers) beyond the limited purchase details above.
We use your information to:
Send you the newsletter and any emails you asked for.
Deliver the digital products you buy and provide support.
Process payments and refunds.
Run, secure, and improve the Site and our content.
Measure how our content and ads perform.
Show and measure ads on Meta and other platforms (see Section 6).
Answer your questions and respond to your requests.
Follow the law and protect our legal rights.
We rely on your consent for marketing emails and non-essential tracking. We rely on our legitimate business interests and the need to perform our contract with you (for example, delivering a product you bought) for the rest. You can withdraw consent at any time (see Section 8).
We do not sell your personal information for money.We share information only with service providers that help us run the business, and only as needed.
These include:
Beehiiv: our newsletter, blog, and digital-commerce platform.
Stripe: payment processing for digital products.
Meta Platforms (Facebook and Instagram): advertising and ad measurement.
Google: website analytics.
Email, hosting, and security providers that support the Site.
Each provider may only use your information to perform services for us.
We may also share information when:
The law requires it, or a court or regulator orders it.
We need to protect our rights, safety, or property, or that of others.
The business is sold or transferred, in which case your information may move to the new owner under this same policy.
A note for California and similar US state residents: When we use advertising and analytics cookies (such as the Meta Pixel and Google Analytics), this counts as "sharing" or a "sale" of personal information under some US state laws, even though no money changes hands. You can opt out of this. See Section 9.
We keep your information only as long as we need it.
Newsletter data: until you unsubscribe, and a short period after, plus any record we must keep by law.
Purchase records: for as long as tax, accounting, and consumer-protection laws require (often 6 to 7 years).
Site analytics: usually kept in a reduced or anonymized form after a limited period.
When we no longer need your information, we delete it or make it anonymous.
A "cookie" is a small file stored on your device that helps a website remember you. We and our partners use cookies and similar tools to run the Site, measure traffic, and show ads.
We use:
Essential cookies: needed for the Site to work. These are always on.
Analytics cookies (Google Analytics): show us how people use the Site so we can improve it.
Advertising cookies (Meta Pixel): let us measure our ads and show relevant ads to people on Facebook and Instagram, including people who have visited our Site ("retargeting").
Email tracking (Beehiiv): tells us whether you opened an email or clicked a link.
The Meta Pixel is a small piece of code from Meta Platforms that records actions you take on our Site, such as viewing a page or buying a product. We use it to measure our ads and to build audiences for future ads. Meta may combine this with data it already holds about you. To learn more or adjust your settings, see Meta's data policy and your Facebook or Instagram ad settings.Google Analytics uses cookies to give us anonymous, aggregated reports about Site traffic. To opt out across all sites, you can install Google's browser opt-out add-on.
Your choices:
You can refuse or delete cookies in your browser settings. Some parts of the Site may not work as well.
Where we show a cookie banner or consent tool, you can accept or reject non-essential cookies there.
You can opt out of interest-based ads through the tools listed in Section 9.
We honor recognized browser-based opt-out signals (such as Global Privacy Control) where the law requires it.
When you subscribe, you agree to receive our newsletter and related emails.We follow the anti-spam laws of the countries we market to, including:
Canada's Anti-Spam Legislation (CASL)
The U.S. CAN-SPAM Act
Australia's Spam Act 2003
New Zealand's Unsolicited Electronic Messages Act 2007
This means:
We send marketing email only to people who have given consent.
Every email says who it is from and includes our mailing address.
Every email has a working unsubscribe link.
We process unsubscribe requests promptly, and within the time the law requires.
You can unsubscribe at any time using the link in any email, or by emailing [email protected].
Depending on where you live, you have rights over your personal information. We honor these rights for residents of Canada, the United States, Australia, and New Zealand. Subject to the limits in the law, you can ask us to:
Access the personal information we hold about you.
Correct information that is wrong or out of date.
Delete your information.
Stop using your information for marketing.
Limit or object to certain uses.
Opt out of targeted advertising and the "sale" or "sharing" of your information (see Section 9).
Receive a copy of your information in a portable format, where the law provides this.
To make a request, email [email protected]. We may need to confirm your identity first. We will not treat you differently or charge you more for using your rights.If you are not happy with our response, you can complain to a privacy regulator:
Canada: the Office of the Privacy Commissioner of Canada, and in British Columbia, the Office of the Information and Privacy Commissioner for B.C.
United States: your state Attorney General (for example, the California Privacy Protection Agency or California Attorney General).
Australia: the Office of the Australian Information Commissioner (OAIC).
New Zealand: the Office of the Privacy Commissioner.
You can limit interest-based advertising in these ways:
Adjust your ad settings inside your Facebook and Instagram accounts to limit how Meta uses your activity.
Use industry opt-out tools such as the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org).
Turn on Global Privacy Control in a supported browser.
Reject advertising cookies in your browser or in our cookie tool.
To opt out of our "sale" or "sharing" of personal information under US state laws, email [email protected]with the subject line "Do Not Sell or Share."
We use reasonable technical and organizational safeguards to protect your information, such as secure platforms, limited access, and encryption in transit where available.No method of storage or transfer over the internet is 100% secure. We cannot promise perfect security, but we work to protect your information and to limit who can see it.
We are based in Canada. Our service providers may store or process your information in Canada, the United States, or other countries.This means your information may be handled in a country with privacy laws that differ from your own. When we transfer information, we take reasonable steps to make sure it stays protected and is handled under this policy.
The Site and our content are meant for adults. They are not directed at children.
We do not knowingly collect information from children under 13 (in line with the U.S. Children's Online Privacy Protection Act, "COPPA").
We do not knowingly market to anyone under the age of majority where they live.
If you believe a child has given us personal information, email distilledgems “at” gmail.com and we will delete it.
Our Site, blog, and emails may link to other websites, products, and tools we do not control. This includes affiliate links (see our Terms of Service).We are not responsible for the privacy practices of those other sites. Please read their privacy policies before you share information with them.
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top.If we make a major change, we will give you reasonable notice, such as a note on the Site or an email. Your continued use of the Site after a change means you accept the updated policy.
If you have any question about this Privacy Policy or your information, contact us at: Distilledgems “at” gmail.com